Schedule your pickup online, place your laundry bag at your designated pickup location by 8:00 AM, and we'll take care of the rest. Your laundry will be picked up between 8:00 AM and 12:00 PM, professionally washed, dried, folded, and returned the next day during your scheduled delivery window.
For your first order, put your laundry in a disposable plastic/trash bag or any other laundry bag you have available. Place your laundry at your designated pickup location by 8:00 AM on your scheduled pickup day. After your first service, you'll receive a complimentary reusable SkipSpin laundry bag for future orders.
Enter the promo code during checkout to apply the discount.
Limit one SKIP20 promotion per household, service address, payment method, and customer account. SkipSpin reserves the right to cancel or modify promotions at any time and to deny discounts in cases of suspected abuse, duplicate accounts, or fraudulent activity.
When you enroll in a Bi-Weekly or Weekly plan, your payment method on file is automatically charged every 30 days. Your subscription will continue until you cancel it.
Yes. You can cancel your subscription at any time through your SkipSpin account dashboard. Your subscription will remain active until the end of the current billing period.
Each SkipSpin laundry bag is weighed before processing using a calibrated scale. We take a photo of your bag on the scale showing its weight and email the photo to you for complete transparency.
Each SkipSpin laundry bag includes up to 20 lbs of laundry. If your bag exceeds the weight limit, any additional weight will be charged at the applicable per-pound rate for your selected plan. Before processing your order, we'll email you a photo of your bag on the scale so you can verify the weight.
We believe in complete transparency. Every order is weighed before processing, and we send you a photo showing your bag on the digital scale so you can verify the recorded weight before any additional weight charges are applied.
No. SkipSpin uses a standardized wash-and-fold process for all orders. We do not sort or process garments individually based on care labels. If an item requires special handling, dry cleaning, hand washing, or delicate care, please do not include it in your laundry order.
Please do not include delicate, dry-clean-only, hand-wash-only, silk, wool, suede, leather, specialty fabrics, or garments requiring special care. SkipSpin is a standard wash-and-fold service and cannot guarantee special treatment for these items.
If your laundry is not available at the designated pickup location during your scheduled pickup window, the pickup may be missed and require rescheduling. You can reschedule your pickup through your customer account
Customers are responsible for checking all pockets before pickup. Please remove cash, jewelry, pens, lip balm, electronics, keys, and other personal items. SkipSpin is not responsible for damage caused by items left in pockets or for personal items that remain in garments during processing.
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